

I was almost able to make through a complete page or writing before OneNote paused, locked up then reset (black screen for a couple seconds then OneNote re-appeared. I screen shared the OneNote window throughout the test run. So I paused OneDrive syncing and performed a trial run using OneNote2016 (with auto syncing set to manual) during a Zoom session. If anyone would have some advice I would appreciate it. I am hoping that someone might have some insight into why this is happening and/or if there is a fix. Given that this SP7 was a significant investment I have been extremely frustrated and disappointed with this problem. One thing I haven't tried is using the online version of OneNote, which is slow and laggy on its own without using Zoom. I have searched online for similar problems and/or solutions to the problems but cannot anything helpful. I have tried disabling hardware acceleration, re-installing Zoom and Onenote, as well as upgrading the SP7 firmware to no avail. Thus I have been relegated to using my SP4 for remote class sessions. Admittedly, my class sessions are writing/drawing intensive, but I have serious issues with either version of Onenote freezing up, lagging and/or resetting using the SP7. Using the new SP7, I have not been able to make it through a complete 2hr Zoom session running Onenote 2016 or Onenotes for WIndows 10, using the SP7. Unfortunately, I have been sorely disappointed. In November I purchased a new SP7 w/16GB, with Windows 10, to improve my remote presentations and speed up the video editing of my Zoom recordings. Other than lack of processor power my SP4 has worked well reasonably well.

I primarily use Microsoft Onenote (both 2016 and/or Win10 versions depending on the day). I am a college professor and I use an SP4 (8GB) to teach my physics courses remotely using Zoom.
